Listen to a recording of NLC’s Webinar: COVID-19 Crisis Communication “It’s not what you say in a crisis. It’s what you do.” That principle guides my thinking about crisis decision making. It’s why I try to take my classes into the pressure-packed confines of board rooms to see what happens when threatening events rob organizations
Coronavirus Communication: Make Your Messages Hit Home
NLC CitiesSpeak
- Federal Shutdown is Over, but January Deadline Looms: What it Means for Local Leaders
- Award Winning Public Private Partnerships Improve Healthy Housing Resident Service Delivery
- Addressing the Decline of Civility in Public Discourse
- Talent as the New Infrastructure: How Cities Can Compete in the Age of AI
- How PFAS Settlements and Litigation are Helping Communities Close Infrastructure Funding Gaps
- Diving Deeper on Municipal Fines and Fees: Cities’ Continuing Work to Minimize Harmful Impacts on their Residents